This Privacy Policy outlines how we protect your personal information while collecting, using and disclosing this information and it will apply to any information given by you when using our products and/or services.

We are committed to protecting your personal information in accordance with Australian legislation and in particular the National Privacy Principles under the Privacy Act 1988 (Cth) (as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth)).

WHAT INFORMATION IS COLLECTED?

We only collect information which we consider necessary for us to provide our products and/or services to you.

This information may include:

- Your name, address and contact details

- Credit card details

- User id’s and passwords

- The products and/or services provided to you

- Records of correspondence between you and us

​HOW IS YOUR INFORMATION COLLECTED?

The ways we may collect your personal information are:

- Directly from you by person, telephone, or in writing (by email or otherwise)

- From third parties that act as our service providers

- From companies described under “Disclosure of your information”

​HOW IS YOUR INFORMATION USED?

We only use your personal information for the purposes of providing products and/or services to you and for related, internal management purposes including:​

- To process and fulfill your requested products and/or services

- To manage our products and/or services including customer service and billing

- To develop and improve our products and/or services

- To conduct surveys to determine your use and satisfaction with our products and/or services

- To generate statistics

- To promote and market our products and/or services

​DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose your personal information to third parties (individuals and/or organisations), for example:

- Ninety Eight Elements staff and Ninety Eight Elements bodies corporate

- Outsourced service providers including professional advisers, marketing and promotions and information and technology advisers

- Government and regulatory authorities as required by law

Other than the above, we shall not disclose your personal information to a third party unless one of the following applies:

- You have consented

- It is required or authorised by law

- It will prevent or lessen a serious and imminent threat to somebody's life or health

- It is reasonably necessary for law enforcement or

- It is necessary to investigate a suspected unlawful activity.

ACCESSING AND UPDATING YOUR INFORMATION?

If you wish to access and/or update your personal information, please contact us by email or telephone.

​WHAT IF YOU CHOOSE NOT TO PROVIDE US WITH YOUR PERSONAL INFORMATION?

If you choose not to provide to us information requested by us, we may not be able to provide you with our full products and/or services.

​CANCELLATION OF ADVERTISING TRACEABILITY

To avoid traceability or tracking for advertising purposes, you can use tools that prevent the traceability of information for advertising purposes:

The NAI's opt-out platform

The DAA's opt-out platform

The EDAA’s opt-out platform

​ANY CONCERNS, QUERIES OR REQUESTS?

Should you wish to discuss a breach of your privacy or any aspect of this Privacy Policy, please forward your request, complaint or query by email to the contact set out below. We shall endeavor to respond as soon as possible.

​CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend this Privacy Policy at any time in accordance with our requirements and the law. Any amendments will be updated on our website. Please access our website regularly to ensure that you have our most recent Privacy Policy.

To Contact Us:

email: [email protected]

tel: +61483955809